7 IT Services Your Business Should Outsource
As a business owner, your time is invaluable, and handling technical tasks can distract you from your primary objectives. Outsourcing these complex IT tasks can save you time, money, and stress.
Here are 7 key IT services that you should consider outsourcing to a managed service provider (MSP).
1. Cyber Security
Protecting your business from cyber-threats requires expert knowledge; we do not recommend doing it DIY. With the growing sophistication of cyber-threats, basic antivirus programs are no longer enough.
Professional cyber security services offer comprehensive protection through advanced measures such as firewalls, intrusion detection systems, endpoint protection, and regular security audits. These help your business to stay protected against data breaches and cyber-attacks, giving you peace of mind.
2. Technical Support
Technical support is essential for maintaining productivity. When technical issues arise, they can cause significant disruption and frustration for your staff.
Outsourcing technical support allows employees to focus on their work rather than troubleshoot problems. An MSP provides a dedicated team to resolve issues quickly and efficiently, minimising downtime, and keeping your business running smoothly.
3. Backup and Recovery
Data backup and recovery are critical for any business. Gone are the days when you could rely solely on a simple USB drive or external hardrive for backup. An MSP can develop a comprehensive backup and recovery plan tailored to your needs, including real-time backups and fast restoration capabilities that align with your business’s RTOs (recovery time objectives) and RPOs (recovery point objectives). This ensures your data is safe and can be quickly restored if lost, minimising operational interruptions and downtime.
4. Hardware Procurement
Acquiring new hardware can be daunting, and it's easy to get lost in a flurry of specifications. MSPs can manage hardware procurement, ensuring you get equipment that integrates well with your existing systems.
Whether upgrading desktops, getting laptops for new hires, or installing printers, MSPs use their expertise and vendor connections to bring you competitive prices and warranties. They also handle the setup, ensuring everything works seamlessly from the start.
5. IT Vendor Management
Managing multiple IT vendors can be time-consuming and complex. MSPs handle vendor relationships and contract negotiations and ensure service-level agreements are met. By outsourcing vendor management, an MSP will make sure you receive the best service and value from your vendors.
6. VoIP Phone Systems
Voice over internet protocol (VoIP) offers advanced features that enhance the customer experience, such as auto-attendants, call forwarding, and voicemail to email. However, setting up VoIP phone systems correctly requires expertise. MSPs provide these services at competitive prices, ensuring you get the best setup and functionality.
7. IT Budgeting and Investment Planning
Effective IT budgeting and investment planning are vital for maximising your return on investment. An MSP helps align your IT budget with your business goals, advising on the best technologies and services to invest in. Strategic planning ensures your IT expenditure goes further.
Outsourcing these essential IT services to a managed service provider allows you to focus on what generates revenue. Let's have a chat and see what technical problems we can take off your plate.
Book a call with us today.