“As the business owner of Auckland Council’s IS Enterprise Services area, I engaged Swerve to assist in a very complex data centre transition project. Swerve’s role was to provide technical expertise within the project and to ensure the needs of the IS Operational support teams were well understood and to assist in the transition from the project phase through to the operations area once complete. This project has been a significant change for Auckland Council and the transition into the operational rhythm has exceeded our expectations and this has been significantly impacted by the team at Swerve’s commitment to deliver a quality product that works.”
“We have been with Swerve for more than 10 years and they have always gone above and beyond what we ever expected. We are so reliant on computers throughout the business and when anything goes wrong it is great to have confidence that it will be sorted as soon as possible.
Tim has been a pleasure to deal with, he explains things in ways that anyone can understand without feeling like you are being spoken down to. There is such a great relationship between Hobbiton and Swerve and it is the trust that has built during our time working together that allows us to make important decisions regarding IT in our business with confidence.
We would recommend Swerve to any company small or large as their knowledge and expertise along with their customer service is second to none. Please don’t hesitate to contact us if you would like to discuss this further.”
“Swerve have provided Practec with IT support for over 10 years. We have a dedicated point of contact (Tim) who has been our IT guru for this entire time enabling consistency of service. We use Swerve to advise on all aspects of IT. Whenever problems have arisen, one phone call / email can be made and Swerve step in and resolve it immediately irrespective of the hour or day. We have shifted premises 3 times in the last 11 years and Swerve has taken control and shifted all the IT hardware & software without the Company losing any down time as a result.”
Most businesses need an IT outsourcing company for their computer support needs, especially if they don’t have an IT department that they can call for help. When you contact Swerve, you will talk to a qualified technical engineer, who has access to our unique in-house customer service system. This system gives him information on your IT system setup and can fix your problem or enhance your system quickly and get you back to your job.
We all know the importance of software backup. Most of us have had problems in the past where we haven’t backed something up and it is lost forever - all that valuable information, the hours of work and the pain to recreate it. For most businesses, their data is one of the most valuable assets they own. So, you don’t need Swerve to tell you how important a back up is. It’s one of those things, you just got to do it.
Swerve implements a very simple to use cloud backup system for your business. It’s all part of our cloud services.
The importance of a cloud backup is that they are taken often and are situated away from the physical presence of the original data. Without these two factors, a software backup is rendered useless.
After an complete IT audit of your business, its data source and the amount of information being held, we can recommend a cloud backup procedure (don’t get scared, you won’t even know you are doing it), that ensures your data is available no matter what happens. It will be stored securely and accessible at any time you may need it.
Keeping up with technology is not easy. Swerve sells a large range of software and hardware solutions to build your project from scratch. Whether you need to upgrade a small IT network or install a large IT infrastructure, Swerve can provide IT Project Management. If you simply need a new cable or a laptop, we can do that as well!
Hosted email allows you to run an email service using your domain name. This is a professional way to run your business. It features everything you want in an email service without the advertising and inflexibility of web-hosted email.
There’s nothing worse than calling your computer support company, getting a new voice on the phone and having to rehash your IT system setup before you even start to explain the problem you are having. It’s not like that at Swerve!
We save you time and money
Our in-house IT audit and documentation system is exclusive to Swerve and means you don’t have to explain your company IT setup every time you call. We simply log into our system to see all your IT systems in place, your history, and get to work fixing your problem.
Isn’t this the way it should be?
Written and developed by Swerve, this unique documentation system has been enhanced over 20 years of IT support. The system prompts each engineer to update your company file with information about your Cloud backup services, IT project management, IT procurement and IT audit. It also highlights the cost of not fixing or replacing something. The system is integrated with our other Swerve systems for invoicing, measuring your disk space, recording your assets for IT auditing purposes, your passwords, the contact details of the providers for your other systems such as phones – everything we need to solve your problem promptly.
As a former customer of Swerve for over 6 years I know intimately how capable, trustworthy and knowledgeable the Swerve team is, leaving no stone unturned in making sure your IT services are operating optimally.
Knowing first-hand how “dam good” the team is, it is an absolute pleasure for me to now be guiding the business to new levels of success, while ensuring it maintains the core passion, commitment and personalised service.
With a history of business success, I relish the opportunity to further build Swerve. I understand the important role technology plays in enabling businesses to succeed and to thrive. I know first-hand that Swerve excels in providing services that in turn serve companies well.
Because I’m future-oriented thinker and an accomplished solution provider, I appreciate what it takes to be the best. To achieve this, I take a holistic approach to determine ideal solutions. At all times, I maintain a customer-centric philosophy and remain calm and focused under pressure (very necessary within IT). To the benefit of all parties, I enjoy developing robust and successful business relationships based on trust and integrity.
Earlier in my career, I was a NZ representative road cyclist. Today that competitive drive is channelled into becoming a better surf ski paddler, constantly challenging myself to achieve new levels of health and fitness, quality time with my wife and elevating Swerve to realise even greater success.
I enjoy keeping fit and active with CrossFit, involvement in beach activities as well as surfing. I also enjoy socialising, and have a huge passion for IT. I wrote my first program at age 16 and I founded Swerve over 17 years ago. My strength is my ability to explain solutions in non-technical terms. Working in IT does require a huge element of honesty. Our customers know that that they can trust me to ensure that the architectural solutions I provide, are created with as little to no impact on the day to day running of their operation. Every day we get told just how good we are! Working in an environment where there is a life/work balance has always been important for me, and Swerve provides just that.
I’m married with two children, in my spare time I can be found mountain biking or surfing, a passion I have enjoyed since my youth. I have been involved in IT since 1995, and working at Swerve since 2002. I mostly enjoy the fact that technology is forever changing, what this means is I focus on the new and the better. At Swerve we are more than ‘just IT’, when I work with my clients I am their expert, I work on finding them solutions, and make things work easier, and smarter for them. I find understanding our customers and what it is they do one of my strengths. This is always important so we know the exact way to best look after them. Not everyone fits in the same box! Looking after clients, and helping them achieve their goals is what I always strive to do, all the while ensuring our team are also swerving in the right direction.
I love all things technical, love challenges, fishing, boating, and helping the community with the NZ Marine Aquarium Society donating time. I’ve been involved in IT since 1998, joined Swerve in 2001.
I provide experience, but I am still learning every day. I ensure that I focus on the customers’ business, rather than just on their IT. I enjoy helping customers regardless of their hardware, and always manage to find a fit that works for the individual at hand. I am a relationship builder, and I think of my customers as friends and when you are doing work for your friends, you don’t mind working so much! What I love about Swerve is the ability to work on a wide range of projects dealing with a diverse bunch of customers. Being a chameleon helps, and I enjoy having to think of ways to approach different situations.
I mostly enjoy getting out and about, duck shooting, gaming, as well as playing the drums. I am also right into my fitness attending cross fit most week mornings. I have been involved in IT since 1998 and started with Swerve in 2001.I work really well in open source software, and I have the ability to provide this sort of technical knowledge to my customers. My customers trust me, and feel at ease knowing I am working on their specific programs, which is always within due date. Working at Swerve has been a great positive experience, as the entire team all tend to think along the same path. We also have an opportunity to play with technology, which means finding ways and systems that work. Testing is a huge part, and working at Swerve has allowed me to be flexible enough to get the job done. It is almost a sense of freedom working at Swerve, despite there being some seriously long days, and long weeks, at the end of the day, it is all worth it!
Being brought up in the mighty Southland I was taught 2 things, when you drink beer it is Speights, and your favourite sport is Rugby! I was fortunate enough to represent Otago and the Mighty Southland. I also enjoy fishing as well as camping. I first started with Swerve in 2005, which is when I first became heavily involved in the IT world. I resolve my customer’s issues quickly & develop great relationships with them. I respond quickly to my customer’s issues and I make sure I build relationships. This in turn builds trust, and trust in business is everything.
Working for Swerve is great so is working amongst a great group of people. Every day is different, and that’s just how I like it.
I have two kids, love being active, playing sports, enjoy socialising, and love hitting the slopes on the snow. I started with Swerve in 2006. I provide honesty by letting the customer know exactly what they require. I also make sure to keep to deadlines, as well as inform my customer every step of the way. My customers enjoy working with me as they know that I am approachable, and have the ability to get the job done. My customers also have confidence in me and this corresponds into my work.
Having flexibility is really important to me and Swerve has allowed me to work as hard as I want to work, and when it comes to working for my customers I will always work hard for them. The people that I work with here are incredibly supportive, and always willing to help out, which is always great in a small company.
I’ve been in IT for ten years or so, with some time out for study and travels. I’ve been an official member of the Swerve team since end of May 2015. My customers like working with me because I genuinely want to assist, I listen and I deliver and I’m always smiling! What I love about Swerve is that it’s a friendly team with a real can do attitude.